Read Case #38, The Debt Collector in the ER (Cases in Health Care Management). What do you see as the problems in this case? What kind of impact do you think debt collection in the ER has on access to care? The debt collector has access to patient information. Discuss the impact of this on patient privacy and HIPAA regulations. Discuss the pros and cons of requiring patients to make a deposit before being seen in the ER for nonemergency care. What are your recommendations for addressing these problems?


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